Good to Know
Booking & cancellation policies
Clear, fair and upfront — exactly how a booking works with us.
How booking works
Submitting the booking form is a request — not a confirmed reservation. Your tour is confirmed only after Chasing Adventure Tours verifies availability and full payment has been received.
- 1You submit a booking request through our form.
- 2We check availability for your date and group.
- 3If it’s available, we send you instructions to pay 100% of the tour price (currently via PayPal).
- 4Once full payment is received, your booking is confirmed — and we can’t wait to show you around!
Payment
To confirm a booking, guests pay 100% of the tour price in advance. Once availability is verified we’ll send you payment instructions (currently via PayPal).
Cancellations & refunds
- Cancel 48 hours or more before the tourFull refund
- Cancel less than 48 hours before the tourNon-refundable
- No-showNon-refundable
- Your cruise ship does not dock in DominicaFull refund
- Unsafe weather or operating conditionsReschedule or full refund
- Chasing Adventure Tours cancels the tourFull refund or reschedule (your choice)
- Weather calls are always made with your safety first.
- If your cruise ship doesn’t dock in Dominica, you’re fully refunded.
Questions about a booking or policy?
Contact us